Concentrated coffee expertise - Interview in gastrotel
Good coffee service for the guest does not work without
good coffee machine service for the restaurateur
At this year's Internorga, Melitta Professional presented not only its diverse portfolio of coffee and coffee machines, but also the benefits and innovations of its in-house customer service. Here, the company has put together advantageous service packages. What the service
Sören Müller, national service manager at Melitta Professional, explains in an interview.
The questions were asked by Yvonne Ludwig-Alfers, gastrotel
Melitta Bentz: 150 years - Inventor's Heart
Melitta Bentz would have been 150 years old on 31 January 2023. She invented the coffee filter in 1908 laying the foundations for today’s Melitta Group. But what kind of person was Melitta Bentz? What made her special?
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Wow! We have the German Brand Award
Since the award ceremony on 9 June, it's official: Melitta Professional has received the German Brand Award 2022 for outstanding brand management. The German Design Council nominated and awarded our new brand identity in the category "Excellence in Brand Strategy and Creation".
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Finally show time again
Melitta Professional to showcase innovations and fully-integrated expertise for coffee, coffee machines, digital solutions, and technical service
Minden/Hamburg. With its stronger profile as a provider of end-to-end solutions and with new products, Melitta Professional will be showcasing its portfolio at the Internorga trade show in Hamburg. “It’s show time again at last. We can’t wait to meet our partners and potential clients in person and will be bringing some exciting topics and products with us to Hamburg,” says Managing Director Marco Gottschalk, in anticipation of the event.
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We have partnered with the Elbphilharmonie
Melitta Professional is the new coffee partner at the Elbphilharmonie and Laeiszhalle concert halls in Hamburg. “We are delighted with this new partnership. The Laeiszhalle and Elbphilharmonie are like beacons shining out across Hamburg and far beyond Hamburg,” comments Marco Gottschalk, Managing Director of Melitta Professional, adding: “Our cooperation with the catering operators has got off to an excellent start. We will be strengthening this together over time so our partner can make the most of their business.”
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Self-service on users’ smartphones
Hygiene already played a central role in the catering trade well before 2020. Thanks to fully automatic cleaning, Clean in Place (CIP®), and an easy-care housing, the fully automatic coffee machines in the XT and CT series from Melitta Professional offer the best conditions for hygiene safety. Another advantage is offered by MELITTA® REMOTE COFFEE® – contactless self-service next to the machine by smartphone or tablet.
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Freshly ground and freshly brewed
Filter coffee from whole beans / Depending on requirements: up to 500 cups per hour Serving freshly brewed coffee to go: something even allowed during the pandemic. Outdoor enjoyment is in, and coffee to go is more attractive than ever. Filter coffee is at its best when the quality is right. Melitta Professional now makes it possible to quickly brew coffee from freshly ground whole beans.
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Tea water dispensed at exactly the right temperature
Perfect for Earl Grey, Rooibos Lime Ginger, Gourmet Herbal Tea or Blood Orange Organic, but clearly too hot for Green Manjolai and Japan Sencha: the boiling point is not the right brewing temperature for every tea variety. Green tea flavors develop best between 60 and 80 degrees, depending on blend and personal taste. Melitta Professional has therefore developed its new hot water dispensers Melitta® Cafina® XT HW6 and HW9 for convenient, temperature-accurate preparation of an attractive range of teas for the out-of-home market. Six or nine liters of water can be stored and set to the desired temperature between 50 and 98 degrees using the touchscreen display.
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Restart with the convenience of a touchscreen
The Melitta® Cafina® XT4 can be relied on to easily produce barista quality in the cup. Now the entry-level model from the XT series also offers digital user-friendliness. The 7.0” TFT colour screen on the new XT4 replaces the former graphic display and push button keypad.
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Velvety smooth texture
Indulge and do a good deed: the new Melitta® Mondo Blu Fairtrade coffee range now complements the certified organic and Fairtrade Melitta® La Tazza Verde® coffee range. The Mondo Blu Espresso, Café Crème and Roasted Coffee varieties each have equal amounts of the finest Coffea Arabica and Coffea Canephora (Robusta) beans.
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Keeping an eye on coffee businesses online
Melitta® INSIGHTS offers coffee machine operators central access to the digital world of their coffee machines. The online platform enables detailed analysis of the production of individual beverages or aggregated product groups and supports the specific compilation of all the necessary information about the coffee business during day to day operations. It is easy to benchmark any locations, even internationally, intuitively in just a few steps. Managers can keep an eye on sales figures and dispensing times right down to each individual beverage. Up-to-date key information on the operating status of the machines is displayed meaningfully, for example showing in good time when beans, cocoa or milk will need refilling, giving cleaning information and indicating when the coffee grounds container needs emptying. Melitta INSIGHTS therefore offers comprehensive operational and strategic advantages for operators.
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Melitta and Manchester United extend partnership
The Melitta Group and the world-renowned English football club Manchester United are to continue their successful partnership. The Premier League Club and the German family-run business have been working together since the end of 2017. In August 2018, the partnership was expanded globally, and has been extended to allow both parties to further cement their close relationship and build on the partnership’s success, that has exposed Melitta to the club’s 1.1 billion global fans and followers. Both partners have now extended the relationship, which quite consciously goes beyond classic sponsorship.
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Recommended Guideline for a Shut Down
Due to the current Covid-19 spread, cafes, bars, hotels and shops are currently being closed in many countries. This means that the coffee machines are also not needed and are temporarily put out of operation.
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These were the trends in Tyrol
Innsbruck. Coffee professionals, up-and-coming competition baristi from Germany, Austria and Switzerland, as well as representatives of the food service sector in the Alpine region all gathered at the Fafga Alpine Superior (trade show for catering, hotel and design) in Innsbruck, Austria, from September 16 to 18, 2019. For the 11th time, Goran Huber hosted the International Tyrolean Barista Championships in the disciplines Barista, Latte Art, Filter Coffee Challenge & Café Owner of the Year.
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