Keeping an eye on coffee businesses online

Melitta® INSIGHTS offers coffee machine operators central access to the digital world of their coffee machines. The online platform enables detailed analysis of the production of individual beverages or aggregated product groups and supports the specific compilation of all the necessary information about the coffee business during day to day operations. It is easy to benchmark any locations, even internationally, intuitively in just a few steps. Managers can keep an eye on sales figures and dispensing times right down to each individual beverage. Up-to-date key information on the operating status of the machines is displayed meaningfully, for example showing in good time when beans, cocoa or milk will need refilling, giving cleaning information and indicating when the coffee grounds container needs emptying. Melitta INSIGHTS therefore offers comprehensive operational and strategic advantages for operators.

Melitta® INSIGHTS is available as an option for all fully automatic coffee machines in the Melitta® Cafina® XT series from the XT5 and above as well as the Melitta® Cafina® CT8. For many older machines, retrofit kits are also available via technical customer services at Melitta Professional for quick and inexpensive installation. Melitta® INSIGHTS users will benefit from continuous platform upgrades and other digital services in the coming years. Melitta® INSIGHTS “Standard”, “Professional” and “Top” editions are intended to give every customer the chance to gain access to the digital world of their machines, tailored to their own individual requirements, whether they are a small business or a large restaurant chain.