Melitta Professional Service
Your service will make your guests feel comfortable and come back.
Our Melitta Professional Service supports you as a partner in your #CoffeeBusinessSolution.
Fuel & Convenience
In the fuel & convenience segment – "coffee on the fly" has become an important part of our quality of life. It has achieved almost cult status, has to go fast and still be something special that you like to treat yourself to on the go. If the coffee quality is right, customers will come back for another cup of coffee.
Quick & Full Serve Restaurants
Bean to cup coffee beverages can do much more than "just" taste good. Coffee plays an important role when enjoying a meal alone or with friends. Providing coffee house beverages in your favorite quick serve or full serve restaurant creates a new experience for your customers.
Coffee Shops & Cafes
Whether it's a coffee shop or café we can help develop the optimal coffee solution that is individually tailored to your menu requirements. From the ideal coffee roasting to the right brewing unit, optimizing your speed of service, technical service and digital solutions to flexible financing options.
Hotels & Hospitality
Hotel restaurant, breakfast bar, café - full service or self-service: Melitta can provide the right solution that meets your business needs. This includes the best coffee roast, the perfect brewing process, technical service, digital solutions or the right financing option to optimize your coffee program.
Health Care & Catering
Providing coffee solutions to use in canteens, cafeterias, coffee bars and coffee lounges. Large quantities have to be freshly prepared in a short time and serve a wide variety of tastes. What is your challenge? We look forward to inspiring you and your guests with our solutions for a wide range of coffee enjoyment.
"This is service to our liking: fast, competent and solution-oriented. So that the coffee runs - and the business."
- Customer feedback from an expanding petrol station chain -
"Melitta Professional gives us everything we need for coffee success. The best coffee, the right machines and, above all, tailor-made service."
- Customer feedback from a canteen operator of a public institution -
Service excellence for your successful coffee concept
Ours
Areas of expertise:
Coffee machines-
Competence
Coffee-
Competence
Training-
Competence
Industries-
Competence
Lifecycle
Competence
Installation
So that everything runs perfectly from the first moment.
Support
We are here for you.
We ensure your success.
Always up-to-date.
Service packages. Designed for your needs.
Various service packages, designed for your needs, ensure maximum availability of your coffee machine, ensure reliably high beverage quality and contribute to a long service life. Regular service is a module of our advantageous, customizable service contracts. The service level adapted to your needs – including smart services such as remote diagnostics – reduces downtimes and ensures the economical operation of your machine.
Facts & Figures
>120
Melitta direct technicians nationwide and well trained
90% +
First-time fix rate for reactive service
365/year
Accessibility because some concerns can't wait
100%
Passion for your wishes, questions, demands
Hotline – always there for you!
With our employees, we guarantee a smooth service via hotline and on site, nationwide. Our service number for commercial coffee machines: (866) 910-9105.
Availability:
| Monday to Friday | 7:00 a.m. - 5:00 p.m. CST | ||
| Saturday & Sunday | 8:00 a.m. - 5:00 p.m. CST | ||
| Service Hotline | Available 24/7 |
That could also be interesting
Fully automatic
Production expertise
Technical Service
Coffee expertise
We look forward to hearing from you.
